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NBI Clearance Quality Control Interview

Updated – April 2016: Recently, I was fortunate (or unfortunate) enough to experience NBI Clearance Quality Control Interview.

It was really annoying because (1) the NBI Clearance Personnel asked me to go to NBI Clearance Main Office where Quality Control Interview is held and (2) it delays the releasing of my NBI Clearance.

I’ve been asking myself what the heck is this Quality Control Interview? I have encountered five years of having a HIT status, what’s in it this time?

What is NBI Clearance Quality Control Interview?

In my own understanding, NBI Clearance Quality Control Interview is a process by which an NBI Personnel reviews or verify the true identity of the NBI Clearance applicant.

This results from receiving a HIT Status in Database verification process. The derogatory record can be his or her own criminal case or under his namesake. In short, your name has been tagged as critical and NBI wants to make sure that they’ll be giving out NBI Clearances to “clean” persons.

Why is this Happening?

The disappointment of not having my NBI Clearance really bugs me while sitting on the cab going to the NBI Main Office. Why did NBI Clearance Main office doing this Quality Control Interview? Then I realize few things that might be a good reason why applicants is suffering this.


  • You have a pending or ongoing case.
  • You are under for arrest and needs to be identified in relation to a crime by the Police Authorities
  • Your Namesake has a pending or ongoing case or
  • Your namesake are under for arrest and needs to be identified in relation to a crime by the Police Authorities

What to do if asked to attend Quality Control Interview?

It’s really a no brainer this time, if you are asked by the NBI Clearance Personnel to attend the Quality Control Interview then you have to.

If you have a clean conscience and have a clean record and as innocent as a child, then you should go. You don’t have to be afraid, it’s not that you did anything illegal that violates our laws, are you?

        Few advice that I can give you (since I already experienced doing this) are:

      • Bring at least two (2) valid supporting documentation that proves your identity. I suggest you should bring Valid IDs accepted and recognized by NBI.
      • Be on time. The NBI Personnel asked me to go there the next day at 9AM. I arrived in the place with a lot of people waiting for their turn. The person I was talking to said that the Quality Control Interviewers starts interviewing at around 8AM.
      • Wear the proper dress code. I can still see few ignorant applicants that was denied to enter the vicinity of NBI Clearance Office because they are wearing slippers and short. You are going inside a Government Building; therefore, everyone is required to wear proper and decent attire. When I say proper and decent, you don’t have to wear your Barong or your Necktie and Suit.
      • In case you have a criminal case, and the decision has been made. Bring the original and a photocopy of it. This will really help you to clear your record.
      • Don’t forget to bring your NBI Clearance Receipt.

The Quality Control Interview

While waiting for my turn, I realized that the Quality control interview is not that scary at all. I’ve seen many smiling people going out of the enclosed office where the interview is being held. I didn’t see anyone being arrested! Maybe because applicants with criminal case don’t bother to come to the scheduled interview because they really know that they will be instantly arrested because of the crime they have done.

The interview lasted for about 5 to 10 minutes. The NBI Clearance Quality Control Interviewer asked simple questions, most of the time answerable by a Yes or a No. I guess she really knows that I’m not the one they been looking for (I mean my namesake).

Some questions asked are:

      • Are you Mr. Juan Dela Cruz?
      • Are you living in (your present address)?
      • How long have you been living in your (present address)?
      • Have you been to Palawan? It was the place where my namesake committed the crime.
      • Do you have a criminal case (such as) Rape, Theft, Serious Physical Injury, Attempted Murder, Plunder, Arson or Treason?

Once you easily denied all their allegations,[lol] you are directed to the NBI Clearance Resident Lawyer to take an oath.

The interviewer will give you a piece of paper, an Affidavit of Denial. You just need to fill out the form. You will be then ask to leave the room and fill out the Affidavit of Denial in the waiting area.

I apologize if I won’t be able to show you a screenshot of the Affidavit of Denial, but I am promising you that it’s really easy to fill out.

In working with the Affidavit of Denial, there are things you need to remember:

      • It is for FREE! So avoid the oh-so-Filipino-scheme fixers waiting for unsuspecting victims outside offering their services for a fee.
      • Fill out the necessary fields: the date of your NBI application and your reference number found in the receipt your NBI Clearance Payment. The NBI Clearance QC Interviewer will check all the required details you need to fill out.

Once done, wait for the NBI Clearance Personnel to get your Affidavit of Denial. You will then be in queue for taking an oath. Just be patient in waiting.

When it’s your turn, you will be then ask to stand in front of the NBI Clearance Resident Lawyer.

He will ask you to raise your right hand and be ready to recite “Panatang Makabayan” lol! He will (again) ask few question which is answerable by Yes or No. Sometimes, he would ask you to say your Complete Name and Address or any Personal Details he might think of. In a few seconds, you’ll notice that it’s already finished.

The oath taking is finished! Hoooray! You’re not done yet.

Wait for your Affidavit of Denial to be notarized. This is also for free and no need to shell out some dough.

After receiving your Affidavit of Denial back, hand it over to the person who interviewed you. He or She will write the time of release of your NBI Clearance. You can now leave the room and proceed to the Printing and Releasing Section of NBI Clearance.

When the scheduled time arrives, you can easily get your NBI Clearance. Head down to the Exit door and leave the entire building of NBI Main Office and GO HOME!

When I was walking down the exit path of NBI Main Office, I decided to share my own experience so that many people can find help on the internet with their questions. Do you have one? I’d LOVE to hear your thoughts on this. I’m sure there are a stories you’ve heard that’s worth sharing? Your experience or a friend’s experience doing the Quality Control Interview? I am happy to hear ALL of them! Just leave a message in the comments section.

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304 thoughts on “NBI Clearance Quality Control Interview”

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  1. Olive Princess J. Silvano says:

    Hi! What if I wasn’t able to come on the day scheduled? It is possible to re-schedule the QC Interview? If so, what should I do? Thank you.

  2. janeth says:

    san po makukuha yun nbi kpg k my kapangalan ?sa main po b o pwd nlng s mandaluyong.

  3. joy deguzman says:

    Paano po malalaman na maynagfile nang kaso sakin kasi ciguro may galit sakin yung umutang sakin Gemma baquilid deguzman nagtatago na po sya gusto ko po siyang kasuhan

  4. joy deguzman says:

    Tanong ko lang po paano magfile nang kaso sa NBI kasi meron umutang sakin hindi nya na raw ako babayaran mahigit one hundred thousand sakin ngayon nagtatago na sya diko..name po nya gemma baquilid deguzman thanks po

  5. nory says:

    ska pnu kung ndi ko alm n ngset pla ng hiering kso ndi ko alm kya ndi aq nkpnta

  6. nory says:

    ska pnu kung ndi ko alm n ngset pla ng hiering kya ndi ko alm kya ndi aq nkpnta

  7. nory says:

    gud eve, tnung ko lng po active p b un kaso 13yrs n nkraan, thefth. mkkakuha b ulet aq ng nbi, pls reply asap…. pls….

  8. Calpurnia says:

    I have the same thing, even though my name is unique, i still got a hit. This is also my first time getting a NBI clearance. Tomorrow, i shall head to the NBI main office at U.N. and then i’ll see how it goes.

  9. R Azarcon says:

    Kakaapply ko lng kanina at sa tinagal tagal kong nagaabroad , ngayon lang ako nagka hit, this year!?seriously!!? Anyway, babalik daw ako next week. Nakakakaba dahil sa panahon ngaun uso yung frame up. Laglag bala, modus na ganito,ganon,etc. .. Abay wag naman sana..

    1. Cecille Montenegro says:

      Hi, i want to ask, what if I got Hit from NBI, then my case was provisionally dismissed, can i go abroad?

  10. yolanda moral says:

    Isa p po…pnu q mllmn qng me ngfile ng kaso skin s nbi…like cguro ngalit skin dhl me ngwa aq hnd nya gusto…plssss help me po

  11. yolanda moral says:

    Ask q lng po mtulungan m kya aq…kc po 2012 kmuha aq ng nbi tas sbi blik aq s gnun araw hnd npo aq nkblik kc ngtka aq dhl nung una aq kumuha mbilis lng pero nuong taon n un at me asawa n aq at apelyido ng asawa q gmit q bgla ngkproblema aq s pgkuha q…pede nio po b pkicheck name q s nbi qng with HIT ang name q…thanks po…

  12. Jen says:

    Pano po malaman kung my nag file ng kaso s akin s nbi

  13. Jennilyn says:

    Ask ko lng po kung sakaling may kaso asawa ko sa nbi pwd b sya makasuhan dn..

  14. Oyet says:

    thank you for this blog. it has been really helpful, especially for a first timer who has been called for a NBI QC interview. but hey, at least it gives me a sort of assurance that NBI exerts effort to ensure they don’t give out clearance without verifying.

  15. JOY says:


  16. Lei says:

    Hello po, pwede po b aq magpacheck ng name ng isang tao if my record sa nbi? Kung meron, how? Andito po kasi ako Europe. Salamat po ng marami s reply.

  17. Anyella says:

    Hi. What time did you arrive at the NBI Taft Satellite Office? How long was your waiting time?

  18. Roxan Cruz Carullo says:

    Ask ko lng po if pwd bang magsampa ng kaso Laban sa mga taong may mga utang sakin ng matagal na dito ako sa Kuwait at yon mga taong may mga malalaking utang sakin at nandito din pro nagtatago,ano po pwede ko ipasa na requirements pra sila at ma I demands q thru online sa NBI? Plz send me a reply tnx

  19. estrello yordan says:

    Kagagaling ko Lang po sa nbi u.n.ave.para kumuha ng clearance pero may HIT ang name ko.ngaun ko Lang naranasan ito.wala naman along kaso o ka pangalan.bakit po kaya?

  20. Jason Padilla says:

    If you know someone working there ( MTC/RTC) it would be easy for you..If you’re going to work on yourself lahat ng hirap mararanasan mo start from filing of forms to verify clearly if your case is still active..Me, myself encountered that kind of agony when i the QC officer informed that i still have that case on going and she even told me if i stayed or lived from the address stated from that case…But when we visited that MTC..as soon as i gave that form she simply replied that i have mu case ongoing without checking it to think that case happened last 1997 she even replied that there photos attached on that form they have..

    My sister of mine got a friend and so happened that she is a lawyer and have too many connections from that MTC…which made my case easily verified from their data base. As that clerk continues checking it she even repeat that oh perhaps that person is the as you. meaning kamukha ko daw yung taong naka post which i’ve felt irritated…finally when i checked it i was not mine and hindi sakin yun at we have the same name. Now i’ve got my NBI clearance..Thanks sa mga taong tumulong sakin kasi sabi nila kung mag isa ka lang pababaliki ka palgi.. Kya i would advised if you know someone inside the process will be so smooth..

  21. MarkAnthonyNavarro says:

    Thank you it helps a lot for the first time like me. Actually we have the same process.. so many years i always hit then after 3 or 1 weeks. It release so nothing to worry about it when i got it. but then after this year i get a new one. then after the officers of n.b.i. tell me that i need to go head office because i’m in quality control. i felt that time was i said to myself that did i do something wrong i don’t remember i committed a crime before that will reflect my N.B.I. clearance i always get n.b.i. then it always hit but then now it changes.

  22. Mic says:

    Having a demand letter doesn’t equate you of having a civil case. A civil case needs to be filed first so that you’ll be able to have a record that might affect your status in the nbi.

  23. Walden says:

    I was just surprised to get a HIT Status.
    I applied for an NBI clearance last March 18, 2016at the QC City Hall and got a No Hit Status. But the purpose was wrong so I went to NBI office here at UN Avenue to apply for a new purpose on it. Then I suddenly got HIT Status. But reading through your articles, it could be because I already applied and that could be the problem.

    1. Tin says:

      how many days to wait if you got a hit?

  24. Ludette says:

    thanks so much for this! i got a hit applying on my NBI clearance. i had it when i started using my married name. i got cleared on my first NBI clearance few years back. and now the processing have changed. i was also asked to go to the main office for the “interview”. so i have nothing to worry about and should just go early to have it done! thanks so much!

  25. Sheila says:

    Tanong ko lang po..na hit na ako bfor kac pangalan ng asawa ko marami kaparehang name.pwde ba change nlng ako n aplyedo total widdow nmn ako.tapos nag aalala ako kc may mg utang akong d na bayaran nka recv ako ng mga demand letter ano pamgyayari may kaso po ba yan pra masabit ako at d mkakuha ng nbi?pls pki sagut nmn na kinakbahan ako.kukuha ako ng nbi kc plan ko work abroad pls reply po .thnk u

  26. Jayson says:

    Tanong q lang pinapupunta q baliwag para kumuha ng police clearance (d q pa po alam pumunta baliwag d aq pamiryar sa lugar) me police clearance n q ng hagonoy pati lahat ng proof ng identification q….Tiga hagonoy po aq…Anu po pwede q gawin…Kailangan q p b talaga pumunta baliwag para kumuha ng police clearance….ayaw kasi bigay sa kin nbi clearance q me kapangalan aq na me kaso….salamat po!!! Malinis po record q.

  27. Bethliz says:

    Ang Hindi nabayarang utang sa credit card at mgA tel company Ay Hindi kasama sa kasong criminal i big sabihan pwede ka pa ring kumuha ng nbi clearance kasi nga ang mga utang na di nabayarang Ay puma pasok sa civil case…pag piña punts ka sa main opis ng NBI ibig sabihan May kapangalan ka na may kasong criminal ..at kung Alam mo naman na wala kang kasong criminal Ay wala kang dapat i pag alala ..ulitin ko ang di pag abayas ng utang Ay kasong civil at Hindi Ito hadlang sa pagkuha mo ng NBI clearance

    1. Lene says:

      Salamt po sa pagpopost nyo.kasi I am planning to work abroad kaso natatakot ako kasi may case DW po ako dahil.sa credit card which I lost..and used it by the theft..nabunutan po ako ng tinik at nwalan ng takot mag apply

  28. Maryjoy says:

    Itatanong ko lang po kung pwede pa ba ipabago yung middle initial ko
    Nagkamali kc …
    Dapat junio kc yun
    Edano nailagay ko
    Akala ko kc gitnang apelyido ng ina sa pag ka dalaga…
    Magka hiwalay pla yun…

  29. Rodrigo Dulinis says:

    Nakakuha ka na ng NBI Clearance at ano yung nakalagay?

  30. eves says:

    Ask ko lang po nag awol po ako sa isang company makakaepekto po ba ito sa nbi at police clearance ko po? thank you very much po

  31. eltirador says:

    got my nbi clearance today and i was schedule for quality interview then the interviewer ask my old nbi clearance the im done i just wait for less than 5mins in the realising area then i got it

  32. charito says:

    Hi i am charito R. Betito/ single name ,charito B kondo married name. i would like to asked an interview because i was a victim of injustice in japan ,i and mr.kondo my japanese husband, i was a victim also here in the philippines ,something happen without my knowledge because someone stolen my documets. many times. and the person was lie to me when was trust them and trator me. because of that false information, i have a complained in CID before ,( dec 2013, I just seeking my justice but my enemy was had influence ,i also had letters to sec.Laila De lima. I was a victim of identity theft and name theft ,libel,scandals, and my fb.was hacked how many times .and they written on my fb that i made a libel ,.but i was a real victim in Japan using a media and Yakusa .my email was always hacked .as a result i can’t used email and fb. i have no lawyer , everytime when i went to one agency i feel that there was a spy when they looked on my face they send a text to someone,.like when i was went to japan embassy last dec.2013 .first they allowed me to entered but 2nd when i was to go back again after i talked the filipino man ,the security guard did not allowed me to entered. and then they laughing at me. same also to the other agency , and i was suffer my surrounding because they spread a false information ,,this is the result because my complained was using againts me.,.I did not made any crime or any thing againts the law.because i have a great faith of our God but the people were involved the crime was destroyed me, destroyed my Intigrity and my name .I dont have any bad records here in the Phillippines .but after that i suffer .,PLs i asked an interview to the director. I already went there last friday 05 2015.in general service DiVsion..but they asked all my documents, i can provide them but i need to go Doj again to certified true copy. MY Question is why they asked again? i already have record. because my enemy was stolen and used my documents. and that is my evidence . I have hit before but i still have an interview. …thanks…God bless pls do the right action …charito

  33. Danica says:

    May ask po ako, nag confess po skin ung friend ko po nahuli
    syang nag shoftlift sa isang department store. Mumurahing
    sing.sing. dinala sya office ng dep store at dahil wala syang
    pmbyad sa nasabing kinuha nya ay dinala sya sa isang malapit
    na police station at dun sya pinag bayad.possible bang may
    record na sya sa NBI? kung nabyaran naman nya kinuha nya at
    pinauwi naman sya agad pagka tapos. Paki sagot po.salamat!:)

  34. Neri says:

    Do i need to repeat this routine every time I got a HIT name though with the same namesake with the same case and had already taken the oath and proven not liable to any crime? As in every time I will renew my NBI clearance I have to take a long queue in QA office and take an oath again and again and again???

  35. melvin beramende binas says:

    Ganito din ang nangyari sa akin.may kapangalan din ako sa nbi,may pending case sya.kahit pinakita ko na yung dati kong nbi na inisyu nila dati sa akin,ayaw pa rin nila akong bigyan ng clearance.samantalang lahat ng data at mga supporting papers ko nkita na nila.

  36. joy says:

    pwede po ba ako manguha ng nbi kahit hndi aku ang naka pangalan

  37. chammy says:

    hai I wanna ask, is it possible to be “Hit” if one of the applicant’s parent has a criminal case??? i have a friend and she’s afraid to get an NBI clearance because his father has a criminal case when his still young. She’s afraid that upon putting out the name of his father on the fill-up form, his father’s case will be traced and she will be “hit” and undergo a Quality Control Interview regarding information about his father and his address.. Is that possible??

  38. Sss says:

    Pano po pag dismissed na ang case. Would it still appear sa NBI?

  39. Ian says:

    Ang nangyari sa akin na hit ang name ko kasi may kaparihas na may kaso. Kaya pinapunta ako for interview sa main office. Ngayon doon sa loob ng office pinakita sa akin sa online verification na mayron nga kaparihas ng name ko na may pending case na naka file doon sa kabilang syudad. Ang advice ng personel na nag interview sa akin ay kukuha daw ako ng clearance doon mismo sa MTC sa kabilang syudad. Ang tanung ko ganito ba ka sakripisyo ang system natin? actually same name lang naman hindi nga parihas ang Midle name. At wala namang photos sa nasabing kaparihas ng name ko Bakit ganito. Gagastus pa ako ng gasolina at oras, at kailangan kong mag absent sa klase…..Ok na intendihan ko maganda ang pakay nyo …. i admire for that pero kailangan ko ba talagang mag sakripisyo para lang sa kalokohan na ginagawa ng kaparihas ng name ko? Its unfair very unfair….

  40. mey says:

    Pano po pag pinablotter ? Dina po mkakakuha ng nbi? Yung friend ko kase ng shoplift pero di sya kinulong .. Pina blotter lng.. Mgkaka hit napo ba yun sa NBI? just asking .. Thanks po sa mga mgrereply :)

  41. jose Dalida says:

    renewal po

  42. jose Dalida says:

    bakit d ko po mahanap application form??

  43. Mj says:

    Hit po pagkuha ko ng nbi clearance ko. My kaso po b s nbi kpag d nkbyad ng utang. Ngaun lng po nangyari sken to. Pasagot nman po. Knakbhan kc aq. Wala nman po ko nttanggap n letter n may case aq

    1. mj says:

      patulong nman po s ssgot

  44. jerson lopez says:

    on my case nman,nbi personnel ay npaka bastos.i was hit .on my sked of release i was told “my kaso k”..n tipong pinarinig s lhat ng nsa compound..so i obediently follwd what had been instructed to me,dat is for interview…the data from the system was printed and i saw that i was just associated to a male person.at ang pareho lng kmi ay apelydo.anong gmit ng pgkuha ng bday,gender and all kung di lng mn i coconsider ang mga yun.ung nangyari skin was really abusive in my part.ang system lng b tlg ang mgsasabing hit o nid e verify ng personnel ng branch kung saan ako kumukuha ng clearance? based s s personal

  45. Jaime F. Anonas Orge Jr says:

    God bless and good day.
    Una po, after ko makuha ang certification ng Clearance mula sa City Prosecutor
    1.Para sa drop case, na dinismiss ng City Prosecutor ng Manila., at
    2. Sa case na dinismiss ng Municipal Trial Court.
    Pero ng Ako ay nag rerequest para sa Clearance of Dismissal ng nadrop na case at dismissed by the Manila City Prosecutor, nagulat ako ng sabihin sa akin ng empleyado sa Manila City Prosecutor ay kailangan ko muna kumuha ng NBI Clearance.
    Tama ba. Paano ako kukuha ng NBI Clearance kung isa sa requirement na magpatunay na nadismiss na ang nabanggit na cass ay Certificate of Clearance of dismissal ng case from the Prosecutor?