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NBI Clearance Quality Control Interview

Updated – April 2016: Recently, I was fortunate (or unfortunate) enough to experience NBI Clearance Quality Control Interview.

It was really annoying because (1) the NBI Clearance Personnel asked me to go to NBI Clearance Main Office where Quality Control Interview is held and (2) it delays the releasing of my NBI Clearance.

I’ve been asking myself what the heck is this Quality Control Interview? I have encountered five years of having a HIT status, what’s in it this time?

What is NBI Clearance Quality Control Interview?

In my own understanding, NBI Clearance Quality Control Interview is a process by which an NBI Personnel reviews or verify the true identity of the NBI Clearance applicant.

This results from receiving a HIT Status in Database verification process. The derogatory record can be his or her own criminal case or under his namesake. In short, your name has been tagged as critical and NBI wants to make sure that they’ll be giving out NBI Clearances to “clean” persons.

Why is this Happening?

The disappointment of not having my NBI Clearance really bugs me while sitting on the cab going to the NBI Main Office. Why did NBI Clearance Main office doing this Quality Control Interview? Then I realize few things that might be a good reason why applicants is suffering this.


  • You have a pending or ongoing case.
  • You are under for arrest and needs to be identified in relation to a crime by the Police Authorities
  • Your Namesake has a pending or ongoing case or
  • Your namesake are under for arrest and needs to be identified in relation to a crime by the Police Authorities

What to do if asked to attend Quality Control Interview?

It’s really a no brainer this time, if you are asked by the NBI Clearance Personnel to attend the Quality Control Interview then you have to.

If you have a clean conscience and have a clean record and as innocent as a child, then you should go. You don’t have to be afraid, it’s not that you did anything illegal that violates our laws, are you?

        Few advice that I can give you (since I already experienced doing this) are:

      • Bring at least two (2) valid supporting documentation that proves your identity. I suggest you should bring Valid IDs accepted and recognized by NBI.
      • Be on time. The NBI Personnel asked me to go there the next day at 9AM. I arrived in the place with a lot of people waiting for their turn. The person I was talking to said that the Quality Control Interviewers starts interviewing at around 8AM.
      • Wear the proper dress code. I can still see few ignorant applicants that was denied to enter the vicinity of NBI Clearance Office because they are wearing slippers and short. You are going inside a Government Building; therefore, everyone is required to wear proper and decent attire. When I say proper and decent, you don’t have to wear your Barong or your Necktie and Suit.
      • In case you have a criminal case, and the decision has been made. Bring the original and a photocopy of it. This will really help you to clear your record.
      • Don’t forget to bring your NBI Clearance Receipt.

The Quality Control Interview

While waiting for my turn, I realized that the Quality control interview is not that scary at all. I’ve seen many smiling people going out of the enclosed office where the interview is being held. I didn’t see anyone being arrested! Maybe because applicants with criminal case don’t bother to come to the scheduled interview because they really know that they will be instantly arrested because of the crime they have done.

The interview lasted for about 5 to 10 minutes. The NBI Clearance Quality Control Interviewer asked simple questions, most of the time answerable by a Yes or a No. I guess she really knows that I’m not the one they been looking for (I mean my namesake).

Some questions asked are:

      • Are you Mr. Juan Dela Cruz?
      • Are you living in (your present address)?
      • How long have you been living in your (present address)?
      • Have you been to Palawan? It was the place where my namesake committed the crime.
      • Do you have a criminal case (such as) Rape, Theft, Serious Physical Injury, Attempted Murder, Plunder, Arson or Treason?

Once you easily denied all their allegations,[lol] you are directed to the NBI Clearance Resident Lawyer to take an oath.

The interviewer will give you a piece of paper, an Affidavit of Denial. You just need to fill out the form. You will be then ask to leave the room and fill out the Affidavit of Denial in the waiting area.

I apologize if I won’t be able to show you a screenshot of the Affidavit of Denial, but I am promising you that it’s really easy to fill out.

In working with the Affidavit of Denial, there are things you need to remember:

      • It is for FREE! So avoid the oh-so-Filipino-scheme fixers waiting for unsuspecting victims outside offering their services for a fee.
      • Fill out the necessary fields: the date of your NBI application and your reference number found in the receipt your NBI Clearance Payment. The NBI Clearance QC Interviewer will check all the required details you need to fill out.

Once done, wait for the NBI Clearance Personnel to get your Affidavit of Denial. You will then be in queue for taking an oath. Just be patient in waiting.

When it’s your turn, you will be then ask to stand in front of the NBI Clearance Resident Lawyer.

He will ask you to raise your right hand and be ready to recite “Panatang Makabayan” lol! He will (again) ask few question which is answerable by Yes or No. Sometimes, he would ask you to say your Complete Name and Address or any Personal Details he might think of. In a few seconds, you’ll notice that it’s already finished.

The oath taking is finished! Hoooray! You’re not done yet.

Wait for your Affidavit of Denial to be notarized. This is also for free and no need to shell out some dough.

After receiving your Affidavit of Denial back, hand it over to the person who interviewed you. He or She will write the time of release of your NBI Clearance. You can now leave the room and proceed to the Printing and Releasing Section of NBI Clearance.

When the scheduled time arrives, you can easily get your NBI Clearance. Head down to the Exit door and leave the entire building of NBI Main Office and GO HOME!

When I was walking down the exit path of NBI Main Office, I decided to share my own experience so that many people can find help on the internet with their questions. Do you have one? I’d LOVE to hear your thoughts on this. I’m sure there are a stories you’ve heard that’s worth sharing? Your experience or a friend’s experience doing the Quality Control Interview? I am happy to hear ALL of them! Just leave a message in the comments section.

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320 thoughts on “NBI Clearance Quality Control Interview”

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  1. CATHY says:

    Yung asawa ko everytime kukuha ng NBI klangan nya mag file ng affidavit of denial,klangan b tlga?lagi n lng?nung kumuha sya siningil sya sa NBI ng 100 pesos. Ngayon ko lng nlaman na libre pla at wala tlgang babayaran.

  2. Xtin42372 says:


    This is so very helpful! Thanks for sharing your experience. With all these changes happening, people tend to be paranoid with unusual things they are asked to do. So really appreciate your help!

    More power to your blogging!

  3. Jemar Maldan says:

    Pwb ba malaman kung mai record ba ako sa NBI?

  4. Aks says:

    You may want to update this. Just “experienced” this Quality Control process earlier and I didn’t even finish it. Your article made it look like it’s going to be finished in an hour or so, but in reality, it might take you a whole day. There are no schedules, you’ll have to go there and get a number and wait. And guess what, my number was an almost 400-gap from the current number they were interviewing. I still have work so I didn’t get the chance to finish it.

    The process is really frustrating, and I hope NBI improves this.

  5. dennis choi says:

    what if i have pending case? they will arrest me?

  6. Romeo s. Nevado jr. says:

    Hi sir/mam good day ask lng ako sa quality control ko.
    Plss allow me to start the story.

    July 13 2016. Kumuha po ako ng NBi ko sa riverbanks marikina after ko mag encode my status is HIT. So by july 20,ill be back sa River banks to claim my NBI docs. Dahil sa need ko n maipasa ang NBI ko sa work kasi kung hintayin ko pa ang araw na july 20 sayang nmn araw ko wala ako work kung maipapasa ko kagad my work n ako at hnd na mag hihintay ng july 20 for realeasing . So I remember nag file din ako sa montalban area ng NBi dated march this year kaso hnd ko nabalikan dahil nag start n ako sa previous work ko. So nag follow up ko baka pwede ko pa mkuha kc hnd ko sya nabalikan para claim ung NBi ko. But sabi sa montalban sa main office ko dw kunin at tinatakan ng quality control ang resibo ko. After ko sa montalban tumawag ako sa costumer service ng NBi para i clarify ang status .so i know na maybe my ka name ako n my criminal case and dapat pla dw isang file lng naging dalawa dw ang file ko witch is a problem dw . The costumer service of NBi advice to call tomorow morning again At mag pa connect sa quality control dept. Para sa advice and other procedure nasasabihin bago po ako mag report sa NBI main sila po dw makaka alam ng status ko. But still i know to my self n wala ako criminal case.. or other record.. .
    Nais ko po malaman. Pano at ano ang akin gagawin or an need advice or any thing that i can do in legal way….

    Maraming salamat po.

  7. Mike says:

    Thanks for sharing this. Very helpfull.

  8. Lian says:

    Thanks for this.
    I just got an advise today to go to this quality control interview in UN ave. But sadly they have a cutoff! What a bummer! Would have to go back tom.

    I have so many questions and frankly im pissed! Why are they not considering the middle initial to check the name? Also i dont have a valid id under my husbands surname, but i have marriage cert. fr nso, will that sufice?


  9. Hermione says:

    Quite frankly? NBI is a vapid, mediocre sham that wrongfully sieves through the innocent, good guys, irresponsibly shakes them up in order to find the bad ones when it should be looking for the bad guys directly! And not have to use this crap of an alibi ‘namesake’ … Find the person, damn it! Don’t put innocent people in agony with your oh so disturbing drama when ya’ll should get up on your feet and hunt for the real suspects!!!

  10. KikoMatsing says:

    I have a question, soon as you’re done with the process and you were able to secure your NBI Clearence, what are the chances getting hit again?

    1. James says:

      Exactly my concern. Is this task FOREVER?