NBI Clearance Quality Control Interview

Recently, I was fortunate (or unfortunate) enough to experience NBI Clearance Quality Control Interview.

It was really annoying because (1) the NBI Clearance Personnel asked me to go to NBI Clearance Main Office where Quality Control Interview is held and (2) it delays the releasing of my NBI Clearance.

I’ve been asking myself what the heck is this Quality Control Interview? I have encountered five years of having a HIT status, what’s in it this time?




What is NBI Clearance Quality Control Interview?

In my own understanding, NBI Clearance Quality Control Interview is a process by which an NBI Personnel reviews or verify the true identity of the NBI Clearance applicant. This results from receiving a HIT Status in Database verification process. The derogatory record can be his or her own criminal case or under his namesake. In short, your name has been tagged as critical and NBI wants to make sure that they’ll be giving out NBI Clearances to “clean” persons.

Why is this Happening?

The disappointment of not having my NBI Clearance really bugs me while sitting on the cab going to the NBI Main Office. Why did NBI Clearance Main office doing this Quality Control Interview? Then I realize few things that might be a good reason why applicants is suffering this.


  • You have a pending or ongoing case.
  • You are under for arrest and needs to be identified in relation to a crime by the Police Authorities
  • Your Namesake has a pending or ongoing case or
  • Your namesake are under for arrest and needs to be identified in relation to a crime by the Police Authorities

What to do if asked to attend Quality Control Interview?

It’s really a no brainer this time, if you are asked by the NBI Clearance Personnel to attend the Quality Control Interview then you have to.

If you have a clean conscience and have a clean record and as innocent as a child, then you should go. You don’t have to be afraid, it’s not that you did anything illegal that violates our laws, are you?

    Few advice that I can give you (since I already experienced doing this) are:

  • Bring at least two (2) valid supporting documentation that proves your identity. I suggest you should bring Valid IDs accepted and recognized by NBI.
  • Be on time. The NBI Personnel asked me to go there the next day at 9AM. I arrived in the place with a lot of people waiting for their turn. The person I was talking to said that the Quality Control Interviewers starts interviewing at around 8AM.
  • Wear the proper dress code. I can still see few ignorant applicants that was denied to enter the vicinity of NBI Clearance Office because they are wearing slippers and short. You are going inside a Government Building; therefore, everyone is required to wear proper and decent attire. When I say proper and decent, you don’t have to wear your Barong or your Necktie and Suit.
  • In case you have a criminal case, and the decision has been made. Bring the original and a photocopy of it. This will really help you to clear your record.
  • Don’t forget to bring your NBI Clearance Receipt.

The Quality Control Interview

While waiting for my turn, I realized that the Quality control interview is not that scary at all. I’ve seen many smiling people going out of the enclosed office where the interview is being held. I didn’t see anyone being arrested! Maybe because applicants with criminal case don’t bother to come to the scheduled interview because they really know that they will be instantly arrested because of the crime they have done.

The interview lasted for about 5 to 10 minutes. The NBI Clearance Quality Control Interviewer asked simple questions, most of the time answerable by a Yes or a No. I guess she really knows that I’m not the one they been looking for (I mean my namesake).

    Some questions asked was:

  • Are you Mr. Juan Dela Cruz?
  • Are you living in (your present address)?
  • How long have you been living in your (present address)?
  • Have you been to Palawan? It was the place where my namesake committed the crime.
  • Do you have a criminal case (such as) Rape, Theft, Serious Physical Injury, Attempted Murder, Plunder, Arson or Treason?

Once you easily denied all their allegations,[lol] you are directed to the NBI Clearance Resident Lawyer to take an oath.

The interviewer will give you a piece of paper, an Affidavit of Denial. You just need to fill out the form. You will be then ask to leave the room and fill out the Affidavit of Denial in the waiting area.

    In working with the Affidavit of Denial, there are things you need to remember:

  • It is for FREE! So avoid the oh-so-Filipino-scheme fixers waiting for unsuspecting victims outside offering their services for a fee.
  • Fill out the necessary fields: the date of your NBI application and your reference number found in the receipt your NBI Clearance Payment. The NBI Clearance QC Interviewer will check all the required details you need to fill out.

Once done, wait for the NBI Clearance Personnel to get your Affidavit of Denial. You will then be in queue for taking an oath. Just be patient in waiting.

When it’s your turn, you will be then ask to stand in front of the NBI Clearance Resident Lawyer.

He will ask you to raise your right hand and be ready to recite “Panatang Makabayan” lol! He will (again) ask few question which is answerable by Yes or No. Sometimes, he would ask you to say your Complete Name and Address or any Personal Details he might think of. In a few seconds, you’ll notice that it’s already finished.

The oath taking is finished! Hoooray! You’re not done yet.

Wait for your Affidavit of Denial to be notarized. This is also for free and no need to shell out some dough.

After receiving your Affidavit of Denial back, hand it over to the person who interviewed you. He or She will write the time of release of your NBI Clearance. You can now leave the room and proceed to the Printing and Releasing Section of NBI Clearance.

When the scheduled time arrives, you can easily get your NBI Clearance. Head down to the Exit door and leave the entire building of NBI Main Office and GO HOME!

When I was walking down the exit path of NBI Main Office, I decided to share my own experience so that many people can find help on the internet with their questions. Do you have one? I’d LOVE to hear your thoughts on this. I’m sure there are a stories you’ve heard that’s worth sharing? Your experience or a friend’s experience doing the Quality Control Interview? I am happy to hear ALL of them! Just leave a message in the comments section.

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23 thoughts on “NBI Clearance Quality Control Interview”

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  1. Paul Tan says:

    thanks for the info.! Its a big help.. :)

  2. Melanie says:

    thanks for the info. great page!

  3. Dave says:

    Will this Quality Control Interview clear one from being HIT again the next time we apply for an NBI Clearance?

    My experience over twenty years, once you are HIT, you are forever HIT every time you apply for a clearance.

  4. edward magno j. says:

    tnx!!! for the info.

  5. Carlo says:

    is there a possibility that they want you for an interview to verify your real name because you didn’t put your complete name on the nbi clearance form?

  6. Veronica Mendoza says:

    If I may ask, what if I have my receipt yet did not continue with the processing? I really felt sick that day. How many days is it still valid? Thank you.

  7. mark says:

    ilang days after ng interview bago makuha yung nbi

  8. Eduardo G. Geronimo says:

    I always get problems at the Immigration regarding having a namesake, is the new NBI Clearance enough to get through Immigration this time? Or do I need clearance still from the Department of Foreign Affairs as I used to?

  9. Marc says:

    Whats with the name “dela cruz”? Either surname or middle name you have to go back to vtify?i have been renewing my clearance yearly and all of a sudden my name is on the hit list? And someone from nbi asked me in order to fast forward the process i have to pay him? Rediculous!

  10. Joel Ventura says:

    ask ko lng po pano ko ipa procees ang affidavit of denial ko kailangan daw po sabi ng wife ko since nandito po ko sa new zealand to work?

  11. peter arcilla says:

    ask ko lang i got a hit,will i be arrested?wala akong alam na ginawa kong crime.pero there are some people trying to harrass me.isa na yung di nagbabayad sakin ng payment sa lupa.nagbanta na sila pa mgreklamo sa nbi.

  12. Michael Gallardo says:

    Thank you so much for this article.

  13. mi165ke says:


  14. kitkat says:

    I only have 1 valid id. can i show them my birth certificate?

  15. Arlene M. Magno says:

    Thanks for this very comprehensive info. I have a hit on my name also, and I was asked to go to NBI Main for QC interview. I got a little annoyed, because everytime I renew my NBI, I always have to go to their main office for an interview. I hope that this will be the last time.


    sir im aressted case is rabery oldap but im not guilty and improve to be inocent my complenat was off that case becouse im not tha sospect.

    1. chris says:

      You have a criminal case for bad english.

  17. Ryan says:

    I have a problem, my scheduled interview was way back in March 19, i’m not able to come because I left for the province to fix something in the family 2days before the date. Am i goin to repeat the same process? (sigh)

  18. ernest joseph cruz says:

    thank you so much for these tips… now i can relax and wait patiently for the day of my interview ^_^

  19. tim says:

    Thanks for the tips! Yur blog is a great BIG help! :)

  20. Mark says:

    Thanks a lot. I’m scheduled for an interview tomorrow. Sigh, I waited 2 weeks for my NBI clearance and when I went today to claim it, I was notified that I’m slated for an interview. How long will it take for me receive my clearance afterwards.

  21. Jonathan de leon says:

    Thanks for this post for it has been very helpful.

    1. Lemon says:

      Super thank you for this article.
      I have two questions.
      1. My niece had stolen things in one known dept. store. He was caught and brought to security office. He was asked to pay for those stolen items and he did. His finger print was taken as well as his some personal info and his picture. He was informed that it was just their record and nothing to be worry about. He was then set free an asked not to do it again. This incident happened 5-6 years ago. Will this record appear on his NBI? If so, what should we do? Please we need a help. Thank you.

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